BUSINESS ASSISTANT

/BUSINESS ASSISTANT

JOCELYN M. BAEZ

BUSINESS ASSISTANT

Mrs. Jocelyn Báez is currently studying a Masters in Orientation and Counseling at the University of Puerto Rico. She is the principal Business Assistant at ARIEL RIVERA & ASOCIADOS, INC., and specializes in client management, portfolio retention, and renewals. Assists Account Executives with quotes, policy submissions, and applications. She also handles payments and invoicing through the Agency online cloud invoicing program: FRESHBOOKS. Her customer service skills have been a competitive advantage for our Agency.